AI agents that sell, support, and never sleep.

Custom AI agents wired into your store that help shoppers find the right product, answer support questions and recover carts, around the clock.

Trusted by brands you’ve bought from.

Your best salesperson cannot work every shift. An agent can.

Shoppers leave when they cannot find the right product or get a fast answer. An agent trained on your catalog and policies guides, recommends and closes, in your voice.

A support team at work
24/7

The agent answers at 2am on a Sunday the same way it does at 2pm on a Tuesday.

<5s

Typical time to a first answer on order status, sizing or returns.

100%

Of answers come from your own catalog, policies and order data, with a person one tap away for anything unusual.

AI we have shipped. Live today.

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Milkyway X AI storefront on desktop
Milkyway X AI storefront on a phone

From first call to a live agent.

What happens

We look at your support inbox, your search logs and your checkout drop-off, and pick the moments where an agent adds real value.

What you get

A short list of use cases, ranked by revenue and support load, with a fixed price.

What we need from you

One call and read access to your helpdesk.

What happens

The agent learns your catalog, your policies and your tone of voice. We write the guardrails with you.

What you get

A working agent on a private test page you can talk to.

What we need from you

Your policies and a few real conversations.

What happens

We connect it to your store and helpdesk, then test it with real questions, edge cases and the awkward ones.

What you get

An agent that finds products, checks orders and hands off cleanly.

What we need from you

An hour of your support team to try to break it.

What happens

It goes live on your store. We read the conversations every week and keep tuning what it says and when it hands off.

What you get

Weekly tuning and a plain-English report on what it handled.

What we need from you

Nothing. Read the report.

Everything you need, nothing you don’t.

Product discovery assistant

Shoppers describe what they want in plain words. The agent finds it, explains the difference, and adds it to the cart.

Support that knows your policies

Order status, shipping, returns and sizing, answered from your real policies, not guesses.

Cart recovery

Nudges hesitating shoppers at the right moment and suggests the right add-on.

Wired into your stack

Connected to your store, catalog and helpdesk. Not a chatbot bolted on the side.

Human handoff

Clear limits, an on-brand voice, and a warm handoff to your team when it should not answer alone.

How the agent works.

Store assistant
Hi. Ask me anything about an order, a product or a return.

Customer stories.

Farmon Akmalov of Milkyway Delivery, video testimonial
0:00 / 0:46
Farmon Akmalov Co-Founder: Milkyway Delivery
Tremendous help building our Shopify app, and the communication is what got it finished on schedule.
Mary Badenhop of Pipsqueak Productions, video testimonial
0:00 / 0:30
Mary Badenhop Founder: Pipsqueak Productions
Knowledgeable, responsible, and invested in our success. A team you can count on.
Philip Gabriel of ScrubsUnlimited.com & FindScrubs.com, video testimonial
0:00 / 0:29
Philip Gabriel Owner: ScrubsUnlimited.com & FindScrubs.com
They consistently deliver with speed, professionalism, and a genuine commitment to my success.
Ciaran McDonnell of Framework Design, video testimonial
0:00 / 0:29
Ciaran McDonnell Technical Director: Framework Design
The range of skills is impressive. The response time is what keeps us here after ten years.

Straight answers.

Is this just a chatbot?

No. It is an agent trained on your catalog, policies and tone. It takes actions, like finding products, checking orders and starting returns, not just canned replies.

What if it says something wrong?

It only speaks from your approved data, and we set guardrails. Anything sensitive or unusual is handed to a person with the full conversation.

How accurate is it?

It answers from your catalog, policies and order data, not from general knowledge, and we test it against real conversations before launch. When it is unsure it says so and hands over to a person.

How does it connect to my store?

Through the Shopify or Magento APIs. It reads products, stock, orders and policies in real time, so an answer about an order or a size is the same one your team would see.

What does it plug into?

Shopify, Magento, your helpdesk and most modern tools. We scope the integrations up front.

Will it sound like us?

Yes. We write its voice with you and test it against real conversations before it goes live.

Who owns the data?

You do. Conversations live in your accounts and can be exported at any time.

What does it cost?

A fixed build price, then a monthly fee for hosting, model usage and tuning. You see both numbers before you sign.

Where we have been.

Coduzion on a Times Square billboard
Times Square · The billboard run
Team Coduzion at Gifts for Good HQ
Team Coduzion · At Gifts for Good HQ
San Francisco crew at Pier 39
San Francisco crew · Pier 39 offsite
Founders at TechCrunch Disrupt
TechCrunch Disrupt · Founders on the floor
Coduzion at SBE Expo
SBE Expo · I love small business
Team at MGM Grand
MGM Grand · Vegas conference run
Technologies we support
ShopifyShopify Magento Gorgias ZendeskZendesk Klaviyo OpenAIOpenAI ClaudeClaude

See what an agent would handle for you.

Send us your store URL. Within 24 hours you get a clear read on which questions and carts an agent would take off your plate. Free, and nobody will chase you.

Prefer to write or call?
[email protected]  ·  +1 (310) 560-4490